NEW
LIFE RADIO
FM & Internet
106.2 FM in
Devon
for good news & good music
Sat
28th July - Fri 10th August 2012
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Help & Faq's -
updated 12 August 2011
FREQUENTLY ASKED QUESTIONS /
TECHNICAL / HELP
NEW LIFE RADIO
is a Non Commercial Station.
FM Station / Internet Station
Click here to see short slide show
Translation Equipment
To test your internet sound connection with New Life Radio we
have uploaded
'The Sound Of The Sea' - go to:
**
'Listen Live' top right hand corner on
the 'New Life Radio Home
page'
**
1.
How do I view the Webcam ?
2. When I click on 'Listen Live' in top right hand corner I cannot receive
any sound.
2b. I have a 'Mac'
operating system and cannot receive any sound.
3. I can receive sound but it breaks up after a few seconds.
4. I am listening to the broadcast when the sound/website
connection
disconnects
5. I would like some technical help with regard to listening/webcam
viewing
5b What
bit rate/streams configuration do you use for Internet broadcast ?
6.
What radios can I use to receive New Life Radio - FM ? Digital Dab ?
7.
Monitoring and how to improve FM reception.
8.
Can I obtain copies of any of the programmes ?
9.
Who was speaking and/or what was that song you just played ?
10. May I make a request for someone's
birthday or something just for me ?
11. I have some questions about the Christian
life which I would like discussed on air.
12. I have some questions about the Christian life which I would like
to discuss
in confidence with someone.
13. Can prayer be made without
personal details being announced ?
14.
What do we do the day/week after close down ?
15.
Who operates the station and how is it financed ?
16.
Statement to be accepted by all Presenters and
Contributors on air.
17.
Mike Coles' interest in
all things
Radio/Amateur Radio/Space - Click Here
--------------------------------------
1.
How do I view the Webcam ?
You don't need any plugins or
need to install anything to use our webcam. All you need to do is
click on the 'Webcam' link around the site. A popup window will then
load and the latest image from our studio will be shown. Please note
that due to connectivity reasons occasionally the webcam image may
be outdated, if this is the case please check back later.
WEBCAM view of 'Studio 1' live broadcast. During the meetings in the
main marquee the view will be shown of the front stage. Throughout
the day / evening the image is uploaded once every 60 seconds.
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2. When I click on 'Listen Live' in top right hand corner I cannot receive
any sound:
Make sure you have
WINDOWS MEDIA installed. If you havn't - download for free from
Windows Media Player download
Following applies to CHROME users as well
Try inserting the following web address into the top Internet
Explorer address
bar,
copy and paste or just click here:
http://media15.cqservers.com/newliferadio-live
(note - no 'www')
If that fails try
following:
Insert the following web address into the top Internet Explorer address bar,
copy
and paste:
mms://media15.cqservers.com/newliferadio-live
(note - no 'www')
SMART PHONES using Android ie HTC - download the free app
YXPLAYER, then manually insert the web address:
http://media15.cqservers.com/newliferadio-live
into 'streams'
(this note inserted 04
11 2011).
2b.
I have a 'Mac' operating system
and I cannot receive any sound.
Firstly try inserting the web address
as in answer '2' above into the Safari address bar, copying and pasting the web address.
If that does not work then we suggest
following: Microsoft have
partnered with a Mac digital media company called Telestream to use
their product flip4mac which provides "Windows Media Components for
QuickTime, by Flip4MacT, you can play Windows Media files (.wma and
.wmv) directly in QuickTime Player and view Windows Media content on
the Internet using a Web browser."
It can be downloaded
here:
http://www.microsoft.com/windows/windowsmedia/player/flip4mac.mspx
Using that you should be able to receive the radio on Safari (the
native Mac browser) but not with Firefox. For it to work with Safari
you need to use the URL provided in answer
'2' above.
There is an App (Tunin radio) available at
http://itunes.apple.com/us/app/tunein-radio/id319295332?mt=8&ign-mpt=uo%3D4
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3.
I can receive sound but it breaks up after a few seconds:
The usual reason is the 'bandwidth' of the internet connection of
your computer and nearly always happens with 'dial up'. Don't view
the web cam at the same time as listening. Can be from slow third
world connections.
4.
I am listening to the broadcast when the sound and or/ website
connection disconnects:
Reasons we have discovered during our 2 week broadcast include:
A - A complete power failure - rare - but it does happen. (we are
out 'in the sticks!')
2007 broadcast the local 3 phase power
supply was lost for about 20 minutes
2008 30th July 1045 hrs
'' ''
4 minutes
Therefore no power to operate studio or transmitting tower.
B - The local ISP Internet goes down, connection lost.
Or The 'Streaming' company site in the USA goes down,
connection is lost.
During 2011 broadcast our studio to local exchange & local
exchange to USA hosting,
is considerably more
stable.
D - 'In House' technical failure. Rare.
E - Webcam goes down - rare, usually noticed within minutes.
F - Don't forget to 'refresh' your page if the connection and/or
webcam goes down.
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5.
I would like some further help with regard
to listening/webcam viewing.
Phone 01626 824 774 or send an
e mail to address below with the questions.
We will reply as quickly as possible.
5b
What bit rate/streams
configuration do you use for Internet broadcast ?
Our Hosting company requires us to Windows Media Stream through
Windows Expression Encoder, We send out at a bit rate of 132 kbps for
broadband and 37 kbps for dial up. Your computer automatically
configures the correct speed on connection.
6.
What radios can I use to
receive NEW LIFE RADIO FM ? Digital Dab ?
Apart from the Internet we only
broadcast on FM.
FM Radios: Mains, Portables, Car radios.
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7.
Monitoring-
We always appreciate those who 'monitor' NEW LIFE RADIO during the
broadcast. Your geographical place of reception (FM and
internet), quality of reception reports, other comments are
extremely helpful to us and noted down when you call.
Phone, text or
e mail.
If you are having problems receiving our FM broadcast try the
following. If you can receive it on your car radio near or outside
your house, then a radio inside the house should be able to receive
the signal. If possible try the radio in the house in a different
room. Try a length of wire added to the telescopic aerial. Share
your television aerial plug/wire with a special 'splitter' socket
obtainable from Maplin or other electrical supplier. This makes the
television aerial split the signal to your television and supply an
FM signal. Or fix up a dedicated FM aerial inside or out. If you
would like our transmitter co-ordinates please call us.
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8. Can I
obtain copies of any of the programmes ? yes and no...
A. Yes - for Conference Meetings (and previous years).
See further information - click here:
New Life Radio Recordings.
B. No - music and other items are copyright and although we
have to record everything for broadcast regulations, it is not possible to supply copies.
9.
I would like to know who was speaking or what was the name of that
song you just played ?
Phone the studio and we'll check it out. Phone
01626 824 774
10.
May I make
a request for someone's birthday or just something I would like
played ?
Yes, contact us with your
request details and we would be pleased to arrange it. You may also send us the
details before our broadcast starts and we will insert into the
schedule.
11.
I
have some questions about the Christian life which I would like to hear
discussed on air.
phone 01626 824 774 for
consideration.
Go to back to top
12. I have
some questions about the Christian life which I would like to discuss
in confidence with someone.
Contact us, you can
be assured that you have our confidence. We will help as much as
possible. phone 01626 824
774
13.
I have a personal matter for prayer, can
prayer be made without personal details being announced ?
Yes we will pray with you for any matter you are concerned about.
Even if this is outside of our broadcast dates do get in contact
with us.
14.
What do we do the
day/week after close down ?
Lower tower. pack away all
equipment including about 2 km cables. Begin to service all
equipment. Prepare for the next year.
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15.
NEW LIFE RADIO is
directed by Mike Coles with a willing team of volunteers. We have been
privileged over the years since the first thoughts of setting up the
station of being gifted with our own studios and equipment. The
station is financially supported partly by Mike Coles Travel and
partly by
individual gifts. If you would
like to contribute towards the expense of operating New Life Radio
call us.
15B.
NEW LIFE RADIO is a non commercial station and no reward is received
by the very little advertising.
NEW LIFE RADIO
operates with a RSL -'Restricted
Service Licence' granted by Ofcom
The Ofcom Licence is held in the name of Mr Michael P Coles
Check out our winter projects
16. Click
here for TRANSLATION EQUIPMENT
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We appreciate your comments phone 01626 824 774 (all year round).
Don't forget to
'refresh' the Programme Schedule page for the latest update.
Any feedback questions e mail
newliferadiofm@gmail.com
text during broadcast dates - 07510 914 980 (message shows on
presenters screen in studio)
Mike Coles & Team
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